What is Salesforce Marketing Cloud?
Salesforce is a cloud-based marketing software provider in the national and international market. It provides marketing services and sales and the best part is for managing this no technical knowledge is required. This app can give you a unique experience. This software is full of elements that are required to run and boost the growth of the business.
Features of Salesforce CRM
- Provide Customer Information to Increase Sales: Salesforce CRM is a tool that helps you in tracking the sales activities of the previous customer. This can give you a better understanding of the clients as it collects customers' data from social media and emails which will tell you what your customers need.
- Give your Bird’s eye view of Sales Pipeline: Every business wants to monitor the conversions they are getting and this software allows them to do as this provides real-time data. This provides you with sufficient data and with the help of this you can do the organized compilation of weekly forecasts. It makes your data collection process easier.
- Helps in Determining Sales Opportunities: This software provides you a different aspect of the sales process in which you can easily determine customer preferences, marketing activities, sale progress, and conversions. This helps in the lead generation process also, as it helps in converting weak leads to stronger ones.